MEMBER PROGRAM
Plumbing Coverage That Pays for Itself.
Every TCR customer gets a free online account. If you call a plumber more than once a year, a paid membership is built to cover its own cost: one camera inspection or repair call usually does it.
Customer Portal FREE
$0 always
for every TCR customer
✓ Book service online, 24/7, without waiting on hold
✓ View and pay invoices online
✓ Review and approve estimates from your phone
✓ Track open items and upcoming visits
✓ See the equipment we've serviced at your home, like your water heater
✗ No invoice discounts or annual inspection
Essential
$12.50/month
or $125 billed annually
✓ Everything in the free portal, plus your membership and visits tracked in your account
✓ Annual full home plumbing inspection: fixtures, water heater, shut-off valves
✓ 10% off any invoice
✓ 30% off camera inspections ($210 down to $147)
✗ No free mainline cleanout
Annual members keep their enrollment rate locked in for 12 months, so there's no surprise increase mid-term. Want to move from Essential to Preferred? Your CSR can handle the upgrade over the phone. Memberships are for residential customers only.
Preferred + MAINLINE CLEANOUT
$25/month
or $240 billed annually
✓ Everything in the free portal, plus your membership and visits tracked in your account
✓ Annual full home plumbing inspection: fixtures, water heater, shut-off valves
✓ 15% off any invoice
✓ 50% off camera inspections ($210 down to $105)
✓ One free mainline cleanout every year (a $138 value)
DOES MEMBERSHIP COVER EMERGENCIES?
“If a pipe freezes and bursts at 7,000 feet of elevation in January, your 15% off still applies to that emergency repair.”
Membership doesn't waive emergency service fees, but your invoice discount still applies to whatever the repair ends up costing, any time of day.
WHO COMES OUT AHEAD
Built for Houses That See Real Winters
01
Older homes with cast iron or clay sewer lines that need regular cleanouts.
02
Anyone who's been recommended a camera inspection, or had one before and knows they'll likely need another.
03
Households that call a plumber for at least one paid job a year, even something small like a water heater flush.
04
Anyone who'd rather have their annual inspection already scheduled than something they forget about.
Even common calls add up to real savings: a mainline or drain cleaning call often leads to a camera inspection, and those catch problems early, like a cracked pipe from root intrusion or a section of line starting to collapse, before they turn into a bigger mess. Membership cuts that inspection by up to half, and if a repair is needed, the invoice discount applies there too.
Not Sure Which Tier Fits Your Home?
Call and we'll walk through the math for your specific property. No pressure.